Privacy Policy and Terms of Use

Privacy Policy

Introduction
Gorman Electrical Services Phoenix Limited (GES) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online instant estimator service on https://www.ges.ie/instantquote, in compliance with Irish laws and the General Data Protection Regulation (GDPR).

Data We Collect
When you use our instant estimator service, we may collect the following types of personal data:

• Contact Information: This includes your name, email address, and phone number. We collect this information to contact you regarding your quote and provide customer support.

• Project Details: Information related to your electrical service needs, including property type, specific services required, and other project-related details. This helps us provide an accurate quote.

• Usage Data: Information on how you interact with our website, such as IP address, browser type, browsing behavior, and pages viewed. This data helps us improve our services and website functionality.

• Technical Data: This may include your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
   

How We Use Your Data

We use your personal data for the following purposes:

• Providing Services: To generate and deliver an accurate instant quote based on the details you provide.

• Communication: To contact you regarding your quote, follow up on your project, and provide customer support.

• Improvement: To analyze usage data and improve our online services, user experience, and overall website functionality.

• Legal Compliance: To comply with legal obligations, regulatory requirements, and protect our legal rights.

• Marketing: With your explicit consent, we may use your contact information to send you marketing communications about our services, promotions, and events.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing your data is necessary to provide you with the services you request.

• Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and maintaining our relationship with you.

• Consent: In cases where you have provided your consent, we will process your data based on that consent, such as for marketing communications.

• Legal Obligations: We may process your data to comply with our legal obligations.

Data Sharing and Disclosure

GES does not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following cases:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties must agree to keep your information confidential and use it only for the purposes we specify.

• Legal Requirements: We may disclose your personal data to comply with legal obligations, such as in response to a court order, subpoena, or other legal process, or to enforce our site policies, or protect ours or others' rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring company.

Data Security

We implement a variety of security measures to maintain the safety of your personal data, including:

• Encryption: All data exchanged with our website is encrypted using Secure Socket Layer (SSL) technology.

• Access Controls: Access to your personal data is restricted to authorized personnel only.

• Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.
   

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you (for example, for as long as you have an account with us or continue to use our services).

• Whether we have a legal obligation to retain the data (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them).

• Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Your Rights
Under GDPR, you have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete data.

• Deletion: The right to request the deletion of your personal data, under certain conditions.

• Objection: The right to object to the processing of your personal data, under certain conditions.

• Restriction: The right to request restriction of processing your personal data, under certain conditions.

• Portability: The right to request the transfer of your data to another organization or directly to you, under certain conditions.
   

To exercise any of these rights, please contact us at info@gormanelectrical.ie.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

• Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.

• Performance and Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.

• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.

• Targeting Cookies: These cookies are set through our site by our advertising partners and may be used to build a profile of your interests and show you relevant advertisements on other sites.

You can manage your cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or processing of your personal data. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479

Terms of Use
Privacy Policy and Terms of Use
Privacy Policy

Introduction
Gorman Electrical Services Phoenix Limited (GES) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online instant estimator service on https://www.ges.ie/instantquote, in compliance with Irish laws and the General Data Protection Regulation (GDPR).
Data We Collect
When you use our instant estimator service, we may collect the following types of personal data:

• Contact Information: This includes your name, email address, and phone number. We collect this information to contact you regarding your quote and provide customer support.

• Project Details: Information related to your electrical service needs, including property type, specific services required, and other project-related details. This helps us provide an accurate quote.

• Usage Data: Information on how you interact with our website, such as IP address, browser type, browsing behavior, and pages viewed. This data helps us improve our services and website functionality.

• Technical Data: This may include your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

How We Use Your Data
We use your personal data for the following purposes:

• Providing Services: To generate and deliver an accurate instant quote based on the details you provide.

• Communication: To contact you regarding your quote, follow up on your project, and provide customer support.

• Improvement: To analyze usage data and improve our online services, user experience, and overall website functionality.

• Legal Compliance: To comply with legal obligations, regulatory requirements, and protect our legal rights.

• Marketing: With your explicit consent, we may use your contact information to send you marketing communications about our services, promotions, and events.

Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing your data is necessary to provide you with the services you request.

• Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and maintaining our relationship with you.

• Consent: In cases where you have provided your consent, we will process your data based on that consent, such as for marketing communications.

• Legal Obligations: We may process your data to comply with our legal obligations.

Data Sharing and Disclosure
GES does not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the following cases:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties must agree to keep your information confidential and use it only for the purposes we specify.

• Legal Requirements: We may disclose your personal data to comply with legal obligations, such as in response to a court order, subpoena, or other legal process, or to enforce our site policies, or protect ours or others' rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring company.

Data Security
We implement a variety of security measures to maintain the safety of your personal data, including:

• Encryption: All data exchanged with our website is encrypted using Secure Socket Layer (SSL) technology.

• Access Controls: Access to your personal data is restricted to authorized personnel only.

• Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you (for example, for as long as you have an account with us or continue to use our services).

• Whether we have a legal obligation to retain the data (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them).

• Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Your Rights
Under GDPR, you have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete data.

• Deletion: The right to request the deletion of your personal data, under certain conditions.

• Objection: The right to object to the processing of your personal data, under certain conditions.

• Restriction: The right to request restriction of processing your personal data, under certain conditions.

• Portability: The right to request the transfer of your data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@gormanelectrical.ie.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

• Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.

• Performance and Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.

• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.

• Targeting Cookies: These cookies are set through our site by our advertising partners and may be used to build a profile of your interests and show you relevant advertisements on other sites.

You can manage your cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or processing of your personal data. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479

Terms of Use
Acceptance of Terms
By accessing and using https://www.ges.ie/instantquote ("the Website"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you must not use the Website.

Use of the Website
Eligibility
You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you meet this age requirement.
License to Use the Website

GES grants you a limited, non-exclusive, non-transferable, revocable license to use the Website for your personal, non-commercial use, and to access the instant estimator service in accordance with these Terms of Use.

Prohibited Uses
You agree not to use the Website for any of the following purposes:

• Engaging in any unlawful activity or fraudulent practices.

• Interfering with the operation of the Website or attempting to gain unauthorized access to any part of the Website or its related systems or networks.

• Using the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.

• Uploading, posting, or transmitting any material that contains viruses, Trojan horses, worms, or any other harmful or malicious software.

• Violating any applicable laws or regulations.
   

User-Generated Content
If the Website allows users to submit content such as comments, reviews, or other materials, you agree not to post any content that:

• Is defamatory, obscene, abusive, threatening, or illegal.

• Infringes on the intellectual property rights of others.

• Contains any form of spam or unsolicited advertising.
   

GES reserves the right to remove any user-generated content that violates these terms or is deemed inappropriate at our sole discretion.
Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Gorman Electrical Services Phoenix Limited or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on the Website without our express written permission.

Disclaimer of Warranties
The Website and the instant estimator service are provided on an "as is" and "as available" basis. GES makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the accuracy, completeness, or reliability of the content or services provided through the Website. To the fullest extent permitted by law, GES disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability
In no event shall Gorman Electrical Services Phoenix Limited be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or the instant estimator service, whether based on warranty, contract, tort, or any other legal theory, even if GES has been advised of the possibility of such damages.

Indemnification
You agree to indemnify, defend, and hold harmless Gorman Electrical Services Phoenix Limited, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or in any way connected with your use of the Website or your violation of these Terms of Use.

Changes to the Terms of Use
GES reserves the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new Terms of Use on this page. You are advised to review these Terms of Use periodically for any changes. Changes to these Terms of Use are effective when they are posted on this page.

Preliminary Estimates
All quotations provided by the instant estimator service are preliminary estimates and must be approved by a site visit from one of our sales team members. The final quotation will be provided after an on-site assessment to ensure accuracy and completeness.

Governing Law
These Terms of Use and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Ireland. You agree to submit to the exclusive jurisdiction of the courts located in Ireland for the resolution of any disputes.

Feedback and Complaints
We welcome your feedback and aim to resolve any complaints promptly. If you have any feedback or complaints regarding the Website or our services, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479

Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information
If you have any questions or concerns about these Terms of Use, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479

By accessing and using https://www.ges.ie/instantquote ("the Website"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you must not use the Website.

Use of the Website
Eligibility
You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you meet this age requirement.

License to Use the Website
GES grants you a limited, non-exclusive, non-transferable, revocable license to use the Website for your personal, non-commercial use, and to access the instant estimator service in accordance with these Terms of Use.

Prohibited Uses
You agree not to use the Website for any of the following purposes:

• Engaging in any unlawful activity or fraudulent practices.

• Interfering with the operation of the Website or attempting to gain unauthorized access to any part of the Website or its related systems or networks.

• Using the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.

• Uploading, posting, or transmitting any material that contains viruses, Trojan horses, worms, or any other harmful or malicious software.

• Violating any applicable laws or regulations.
   

User-Generated Content
If the Website allows users to submit content such as comments, reviews, or other materials, you agree not to post any content that:

• Is defamatory, obscene, abusive, threatening, or illegal.

• Infringes on the intellectual property rights of others.

• Contains any form of spam or unsolicited advertising.

GES reserves the right to remove any user-generated content that violates these terms or is deemed inappropriate at our sole discretion.

Intellectual Property
All content on the Website, including text, graphics, logos, images, and software, is the property of Gorman Electrical Services Phoenix Limited or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on the Website without our express written permission.

Disclaimer of Warranties
The Website and the instant estimator service are provided on an "as is" and "as available" basis. GES makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the accuracy, completeness, or reliability of the content or services provided through the Website. To the fullest extent permitted by law, GES disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability
In no event shall Gorman Electrical Services Phoenix Limited be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or the instant estimator service, whether based on warranty, contract, tort, or any other legal theory, even if GES has been advised of the possibility of such damages.

Indemnification
You agree to indemnify, defend, and hold harmless Gorman Electrical Services Phoenix Limited, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or in any way connected with your use of the Website or your violation of these Terms of Use.

Changes to the Terms of Use
GES reserves the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new Terms of Use on this page. You are advised to review these Terms of Use periodically for any changes. Changes to these Terms of Use are effective when they are posted on this page.

Preliminary Estimates
All quotations provided by the instant estimator service are preliminary estimates and must be approved by a site visit from one of our sales team members. The final quotation will be provided after an on-site assessment to ensure accuracy and completeness.

Governing Law
These Terms of Use and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Ireland. You agree to submit to the exclusive jurisdiction of the courts located in Ireland for the resolution of any disputes.

Feedback and Complaints
We welcome your feedback and aim to resolve any complaints promptly. If you have any feedback or complaints regarding the Website or our services, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479

Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information
If you have any questions or concerns about these Terms of Use, please contact us at:
Gorman Electrical Services Phoenix Limited
Unit 26 Canal Walk, Parkwest, D12PK16
info@gormanelectrical.ie
083 833 0479